Terms & Conditions
Welcome to the Apis-Gold website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or by placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website.
Before you place an order, if you have any questions relating to these terms and conditions then please contact us by e-mail at admin@apis-gold.com, or call us on +44 (0)7895 095190 between 9:30am-4:30pm Monday to Friday. Please note that, when calling us, it is our advice that you should check with your local service provider to establish the costs and we shall accept no liability for any costs incurred.
Definitions
"Conditions" means these terms;
"Product" means a product displayed for sale on the Website;
"Product Description" means that part of the Website where certain terms and conditions in respect of the individual Product are provided;
"Special Conditions" means the terms and conditions in the Product Description;
"Users" means the users of the Website collectively;
"Personal Information" means the details provided by you on registration;
"We/us" means Apis-Gold (excluding where a person or person(s) may misrepresent us);
"Website" means the websites located at https://www.apis-gold.com or any subsequent URL which may replace it;
"Cookies" means small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer;
"United Kingdom" means England, Wales, Scotland and Northern Ireland and
"You" means a user of this Website.
Use of the website
Access
You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.
Registration
You warrant that:
The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and
You will notify us immediately of any changes to the Personal Information by contacting us by e-mail to admin@apis-gold.com, or calling us on +44 (0)7895 095190 between 9:30am-4:30pm, Monday to Friday.
You agree not to impersonate any other person or entity, use a false name or a name that you are not authorised to use. Should it be discovered that you use incorrect or misleading Personal Information you will be considered to be in breach of these terms and we reserve the right to cancel any orders placed by you and/or cancel any accounts owned by you.
Indemnity
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.
Our rights
We reserve the right to:
modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
change these Terms & Conditions from time to time and, your continued use of this Website (or any part thereof) following such a change shall be deemed to be your acceptance of such change(s). It is your responsibility to check regularly to determine whether these Terms & Conditions have been subject to update. If you do not agree to any of the change(s) to these Terms & Conditions then you must immediately stop using the Website.
Third party links
To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website, we are not responsible for the availability of such external sites or resources, and do not review or endorse them. As such, we are not responsible or liable, directly or indirectly, for:
(i) the privacy practices of such websites;
(ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or;
(iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused (or alleged to be caused) by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
Recommendations
When you use our website, you'll see that we offer you recommendations, showing products we think you might like and could perhaps miss when you're browsing the site.
These are based on your past purchases and recently-viewed products. We determine your interests and suggest new products you may like; additionally we compare your interests and buying habits with the interests and habits of other customers, to show you relevant products.
Your recommendations may change when you make a purchase and move around the site. You might like to add products that interest you to your wish list for future reference.
We take reasonable care to ensure our recommendations are in line with your behaviour as a customer of Apis-Gold. Details of the products we recommend - such as price - are correct at the time recommendations are originally made to you, but can be subject to change without notice.
Privacy
We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation. In using our services, you agree to be bound by the current UK Legislation and that the General Data Protection Regulations 2018 will be the governing legislation in force throughout the use of our services.
When you shop on this Website, we will ask you to input and we will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.
You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.
We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes:
• Processing your orders;
• For statistical or survey purposes to improve this Website and its services to you;
• To serve website content and advertisements to you;
• To administer this website;
• If you consent, to notify you of products or special offers that may be of interest to you.
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not, and will not, consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
When you create a shopping account, while ordering online, or ordering as a guest you will be asked to give your ‘interest’. We will use this to contact you by e-mail or telephone, about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes you may unsubscribe from our contact list at any time by emailing admin@apis-gold.com or telephoning us on +44 (0)7895 095190 between 9:30am and 4:30pm Monday to Friday.
We will not release your Personal Information to any company outside of Apis-Gold for mailing or marketing purposes.
You should be aware that if we are requested by the police, or any other regulatory or government authority, which may be investigating suspected illegal activities, to provide your Personal Information and /or User Information, we are entitled do so and will act in accordance with our legal obligations.
We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time - if you do not accept Cookies you will be unable to use this Website for shopping purposes, only for browsing and research and, where the use of such Cookies is not permitted by you, we will accept no liability for the consequent degraded performance of this website.
If you'd like to opt out of cookies, please go to the Network Advertising Initiative website (opens in a new window - please note that we're not responsible for the content of external websites).
Please check back frequently to see any updates or changes to our privacy policy.
Questions regarding this Policy should be directed to admin@apis-gold.com or by post to:
Apis-Gold
23 Charles Street
Skellow
Doncaster
South Yorkshire
DN6 8AU
Purchase of products
Orders
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
Find out more about our Returns policy which is incorporated into these Terms & Conditions.
Contract creation and electronic contracting
The technical steps required to create the contract between you and us are as follows:
You place the order for your products on the Website by pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website;
We will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from https://www.apis-gold.com;
Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the products ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions set out in the below Contract Cancellation section of these Terms & Conditions.
Non-acceptance of an order may be a result of one of the following:
The product you ordered being unavailable from stock.
Our inability to obtain authorisation for your payment.
The identification of a pricing or product description error.
You not meeting the eligibility to order criteria set out in the main Terms & Conditions.
The contract will be concluded in English.
The details of your specific contract will not be filed by Apis-Gold. If you do require any information regarding orders you have placed with https://www.apis-gold.com please email us at admin@apis-gold.com or write to us at the following address:
Apis-Gold
23 Charles Street
Skellow
Doncaster
South Yorkshire
DN6 8AU
Contract cancellation under the Distance Selling Regulations
Please note that you are entitled to cancel this contract, should you so wish, provided that you exercise your right and notify us no longer than 7 working days after the day on which you receive the Products.
If you wish to exercise your right to cancel this contract after your order has already been despatched, we will refund the original purchase price, provided that you:
have notified us in writing no longer than 7 working days after the day on which you receive the Products;
and that you have taken reasonable care of all items that you wish to return;
and have not used any of the products that you wish to return;
Please follow the steps set out in our Returns procedure.
Should you wish to exercise your rights to cancellation you should be aware that Apis-Gold will hold no liability for any costs incurred by return shipping, nor will Apis-Gold accept any liability for losses or damage caused, directly or indirectly, whilst in transit. It is therefore deemed to be the customers responsibility to ensure items are packaged properly, in the original packaging, and are shipped with appropriate insurance to cover loss or damage.
Description of products
Each Product purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that Product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and guarantees.
We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy.
General
Intellectual property and right to use
You acknowledge and agree that:
all material provided on https://www.apis-gold.com belongs to Apis-Gold and is made available to you only, and explicitly, for the purpose of providing our services to you;
in providing our services to you, all intellectual ownership is retained by us, without exception, for the material provided on https://www.apis-gold.com. This includes, but is not limited to, any images, service descriptions, product descriptions and/or service definitions;
You may not copy, download, deface or distribute any part of this website, or its content, unless expressly authorised by us or our licensors.
You acknowledge and agree that the material and content contained within this Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Compliance with laws
The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding this Website and any transactions conducted on or through it.
Limitation of liability
While we will use reasonable endeavours to verify the accuracy of any information we place on this Website, we make no warranties, whether express or implied in relation to its accuracy. This Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through it including, but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the Website will meet your requirements, or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:
• any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
• any loss of goodwill or reputation; or
• any special or indirect losses
suffered or incurred by that party arising out of, or in connection with, the provisions of any matter under the Conditions.
Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
Severance
If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.
Waiver
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
Survival
Each provision of the Conditions shall be construed as separately applying and surviving even if, for any reason, one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
Entire agreement
These Conditions govern our relationship with you. Any changes to these Terms & Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what Apis-Gold, and you, are expected to do in fulfilling, in its entirety, the joint obligations as set out in these Terms & Conditions. Only once all obligations, as set out in these Terms & Conditions, have been completely fulfilled shall this agreement be considered complete and, until such time as this agreement completes, all parts of these Terms & Conditions shall remain in effect without exception.
You confirm that, in agreeing to accept these Terms & Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation, whether or not such has become a term of the Conditions.
You confirm that these Terms & Conditions shall supersede any other agreements that maybe, or may become effective, during the use of this Website. As such, you warrant that all interactions are made in accordance with these Terms & Conditions.
Law
The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of United Kingdom of Great Britain and Northern Ireland.